HOSPITALITY, HEALTH & WELLNESS

"I need AI-powered guest experiences that feel personal"

Smart booking engines and guest CRM that remember preferences and automate upsells

THE CHALLENGE

Guests Expect Personalized Experiences at Scale

Whether you run a boutique hotel, spa, resort, or wellness center, guests expect you to remember their preferences, anticipate their needs, and make booking effortless. Manual processes can't scale personalization.

Forgotten Preferences

Guests expect personalized service, but staff can't remember preferences across visits. Repeat guests feel like strangers.

Double Bookings

Bookings from website, phone, and social media create conflicts. Overbooking damages reputation and guest trust.

Manual Processes

Staff spend hours on data entry instead of serving guests. Manual tracking leads to errors and missed upsell opportunities.

OTA Commissions

Booking platforms take 15-25% commission on every reservation. High fees eat into already-thin profit margins.

THE SOLUTION

Guest Experience Platform Built on Salesforce

We build custom booking engines and guest CRM that creates hotel-grade personalization

Unified Booking Engine

Bookings from multiple sources flow into one system. Real-time availability without double bookings.

360° Guest Profiles

Track preferences, dietary restrictions, history, and special occasions. Personalize every visit.

AI-Powered Upsells

Automated recommendations for packages, upgrades, and add-ons based on guest preferences.

Pre-Arrival Automation

Send welcome emails, collect preferences, offer early check-in, and confirm appointments automatically.

Review & Reputation Management

Auto-request reviews from happy guests. Get alerts for negative feedback before it goes public.

Revenue Analytics

Track occupancy, revenue and average daily rate, treatment utilization, channel performance, etc.

Perfect for Guest-Centric Businesses

Boutique Hotels & Inns

  • Direct booking engine (no Expedia fees)
  • Guest preference tracking
  • Housekeeping & maintenance workflows
  • Revenue management & dynamic pricing
  • Loyalty program automation

Spas & Wellness Centers

  • Treatment room scheduling
  • Therapist calendar management
  • Package & membership tracking
  • Product inventory for retail
  • Post-visit care automation

Resorts & Retreats

  • Multi-property booking management
  • Activity & excursion scheduling
  • Group booking & event planning
  • F&B integration with POS
  • Concierge request tracking

Fitness Studios & Gyms

  • Class schedule & waitlist management
  • Membership & billing automation
  • Personal trainer scheduling
  • Equipment maintenance tracking
  • Member engagement campaigns

Ready to Create Unforgettable Guest Experiences?

Let's build your guest platform right away.

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