PROFESSIONAL SERVICES

"I need to manage complex project delivery at scale."

Project-centric CRM that tracks utilization, profitability, and client satisfaction

THE CHALLENGE

Project Complexity Outgrows Standard CRM

Your consulting, legal, or agency firm manages complex projects with multiple stakeholders, shifting scopes, and tight budgets. Standard CRM tools aren't built for project-based businesses.

Utilization Blindness

You can't see who's overworked vs underutilized. Billable hours are getting lost in the chaos.

Profitability Mystery

You win projects but can't track actual margins. Some clients are profitable, others drain resources—but which?

Scope Creep

Client requests expand beyond the SOW. You're doing extra work but not tracking it for future pricing.

Fragmented Tools

CRM, project management, time tracking, and invoicing are all separate systems. Nothing talks to each other.

THE SOLUTION

Project-Centric Salesforce PSA

We build Professional Services Automation that connects clients, projects, resources, and revenue

Resource Utilization Tracking

Real-time visibility into billable vs non-billable hours. Optimize staffing and prevent burnout.

Project Profitability

Track actual vs budgeted hours, expenses, and margins for every engagement. Know which clients are profitable.

Capacity Planning

Forecast resource availability. See who can take on new projects and when, preventing over-commitment.

Integrated Time Tracking

Time entry built into Salesforce. One-click timesheets linked to projects, tasks, and invoices.

Scope Change Management

Track change requests, approvals, and impact on budget. Turn scope creep into billable change orders.

Automated Invoicing

Generate invoices directly from time entries and expenses. Integrate with QuickBooks or NetSuite.

Built for Professional Services Firms

Law Firms

  • Matter-centric case management
  • Billable hour tracking by attorney
  • Client conflict checks
  • Document management integration
  • Trust accounting workflows

Management Consulting

  • Multi-phase engagement tracking
  • Consultant allocation & forecasting
  • Deliverable milestone tracking
  • Client presentation libraries
  • Partner approval workflows

Creative Agencies

  • Campaign project management
  • Creative resource scheduling
  • Client approval workflows
  • Retainer vs project tracking
  • Asset library integration

Architecture & Engineering

  • Design phase tracking
  • Permit & regulatory workflows
  • Drawing version control
  • Site visit scheduling
  • Change order management

Ready to Optimize Your Professional Services Firm?

Let's build your PSA solution now.

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